Terms And Conditions2017-05-23T13:04:13+00:00

Terms

The terms herein regulate the purchasers’ use of products and services provided by Ria Organics. These conditions apply as long as nothing else is agreed upon in writing between the parties.
The client and Ria Organics are independent parties and nothing in the terms and conditions of this agreement shall constitute either party as the employer, principal or partner of or joint venture with the other party. Neither client nor Ria Organics has any authority to assume or create any obligation or liability, either expressed or implied, on behalf of the other.
Credit card and debit card transactions are processed securely by Stripe on our SSL secure site. The card details are not visible to Ria Organics nor are they stored by Ria Organics.
PayPal payments are processed on their secure site and you will be directed back securely to our site to your account page.

Following a successful transaction, the customer will receive an acknowledgement email confirming that the transaction was successful and the order is being processed, the acknowledgement email will include a unique transaction number and confirms that an offer has been received to purchase the product.
The acknowledgement email does not constitute an acceptance of the order nor does it constitute a binding contract, a number of checks including but not limited to security, fraud, delivery options and stock levels will need to be carried out before an order is accepted and a contract to supply the product is entered into.
The customer should ensure that they enter a correct email address during checkout in order to ensure that the acknowledgement email and any further emails are received. Ria Organic are not responsible for non-receipt of any email sent due to computer system failure, spam filters, power failure or any other circumstance outside the control of Ria Organics. The acknowledgement email will include a unique transaction ID, the transaction ID should be quoted in any correspondence regarding the transaction.

Delivery times are based on when payments are cleared relative to when you place your order. It is our intention to dispatch orders as soon as possible. All products are packaged appropriately for safe delivery and notices of breakages must be made clear on receipt of your order and also in writing by email within 12 hours of your delivery with a picture of the packing as received.

Cookie Policy

We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information at all.

We do not actively track you as an individual.

Should you send us an email via the contact forms on this site, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We use 3rd Party / Tracking / Advertising cookies for our social links and additional businesses where appropriate.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

The cookies we use are detailed below:

Cookie Type Duration Description
Blog/Post Comments Persistent 1 year If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Header Persistent 1 year In the Footer of each web page on this site, on certain web browsers, you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. Ironically, we use a cookie to remember this setting. User data is all anonymous.
Analytics To understand how people use our site, and to discover areas on our site with issues, we use Analytics software. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPress Persistent 1 year WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people, it is not set at all. User data is all anonymous.

Which organisation is collecting this information

Ria Organics, via https://www.riaorganics.ie

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message or to send you our newsletter. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however, it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example, if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Email opt-out

Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

Protection of your information

We use our best endeavours to safeguard the confidentiality of your personally identifiable information, including SSL encryption, but we do not use firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you, at a time of our convenience, based on the fact that you submitted this information, not us.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on our contact page provided to contact us if required.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using this website and our services, and contact us (details above) if you would like any information removed. Alternatively, choose to delete your computer’s internet history on all installed browsers, and set your internet options security to only allow and accept certain websites by the declaration of compliance to E.U. law.

Date of Effect: Last Updated Tuesday 9th May 2017.

Postal Address: Rocky Valley, Kilmacanogue, County Wicklow, A98 Y528

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